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Privacy Policy

Privacy Policy

New World Hive

Last updated: December 31, 2025

Our Privacy Commitment

New World Hive ("we", "our", "Company") gives the highest priority to user data privacy and security. We never sell user information to third parties for commercial or unlawful purposes, and we will never do so in the future. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what your rights are. This policy applies to all New World Hive websites, apps, digital platforms, services, and related operations.

Scope of This Privacy Policy

This policy applies to New World Hive's website, mobile app, and digital platform, including e-commerce, investment, supply chain and logistics services, for customers, investors, suppliers, and partners regarding information collected and processed by New World Hive.

Information We Collect

User-provided information

Name, mobile number, email address, address, national ID or identity-related information (as required), and company or business information.

Transaction and investment data

Payment references, investment amounts and history, and return or profit distribution information.

We do not store full card numbers.

Automatically collected information

IP address, browser and device information, log data, cookies, and usage-related information.

Information from third parties

Payment gateways, authentication services (such as Google/Facebook login), and public interactions on social media.

How We Use Information

We use information to:

  • Create and manage accounts
  • Provide products and services
  • Manage investments and transactions
  • Provide customer support and communication
  • Prevent fraud and unauthorized activities
  • Meet legal and regulatory obligations
  • Improve the platform and conduct research

Legal Basis for Data Collection

We collect data based on your consent, necessity for contract performance, legitimate business interests, and legal obligations. You may withdraw your consent at any time.

Data Sharing

We do not sell personal data.

Data may be shared with:

  • Banks and payment gateways
  • Government or law enforcement agencies (as required by law)
  • Authorized technology and service partners, with data security assured in all cases

Your Rights

You have the right to:

  • View your information
  • Correct or update your information
  • Request deletion in specific cases
  • Limit how your data is used
  • Opt out of marketing communications

Data Retention

We retain information for as long as necessary for business purposes and legal requirements. When no longer needed, data is deleted or anonymized.

Data Processed on Your Behalf

  • If you use the New World Hive platform to store your customers', employees', or investors' data, you are the owner of that data.
  • We only process such data according to your instructions.
  • You may request data export or deletion at any time.

General Matters

Children's information

We do not knowingly collect information from anyone under the age of 16.

Data security

We use:

  • SSL encryption
  • Access control
  • Secure servers
  • Regular security monitoring

International data transfer

Our services may be operated in Bangladesh and, in the future, in other countries including Germany. In such cases, international data protection policies are followed.

Changes to This Privacy Policy

This policy may be updated at any time. Users will be notified of significant changes.

Contact

For any privacy-related inquiries:

Email: [email protected]

Head Office: Bangladesh

International Operations: Germany